Shipping policy
Shipping Policy
We aim to process and deliver your order as efficiently as possible. Shipping times and methods may vary depending on the product.
MoistureBand™ (Free Standard Shipping)
MoistureBand™ orders are fulfilled through our U.S. logistics partner.
- Shipping method: Free standard shipping
- Estimated delivery: 3–4 business days after shipment
- Processing time: Typically 1–2 business days
Once your order has shipped, you will receive a confirmation email with tracking information.
Merchandise (Made-to-Order)
Merchandise items are made to order and fulfilled by our production partner.
- Processing time: Typically 2–5 business days
- Shipping time: Varies by product and destination
Because each item is made specifically for you, delivery times may be longer than standard shipping.
Shipping Scope
We currently ship within the United States.
Shipping Notes
- Delivery times are estimates and not guaranteed
- Delays may occur due to carriers, weather, or other factors outside our control
- Orders may ship separately if they include multiple product types
Order Issues
If your order is delayed, lost, or arrives damaged, please contact us at info@plantingle.com, and we will assist you.